Transform Support Conversations into Loyalty and Insight

    Agents close tickets quickly, but customers still leave frustrated — or silently churn. Convolytic helps you analyze and optimize every support interaction to improve satisfaction and reduce costs.

    The Hidden Problem in Customer Support

    Agents close tickets quickly, but customers still leave frustrated — or silently churn.

    The Opportunities You're Missing

    Negative Sentiment Masked

    By "Thanks anyway"

    Repeat Tickets

    For the same issue marked resolved

    FAQ Fatigue

    Customers drop off mid-conversation

    Convolytic Gives You Clarity, Optimization, and Intelligence

    Detect Hidden Frustration

    Uses AI to detect unresolved frustration and intent

    A/B Test for Better CSAT

    A/B tests phrasing and escalation paths to boost CSAT

    Surface Actionable Insights

    Provides dashboards showing top recurring support themes

    What Success Looks Like with Convolytic

    Faster resolutions, happier customers, and insight that fuels proactive improvement.

    Book a demo today to find out how Convolytic can help your business →